Admonition about the right of withdrawal
for orders in our onlineshop
Thank you for choosing to purchase Pyrotec -Cologne articles. If you do not like something, you as a consumer have a legal right of withdrawal, which we would like to inform you about.
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took or has taken possession of the last goods.
In order to exercise your right of withdrawal, you must inform us by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to withdraw from this contract.
In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.
Consequences of revocation
If you revoke this agreement, we shall reimburse you for all payments we have received from you, including delivery costs (except for additional costs resulting from the fact that you have chosen a different type of delivery from the cheapest standard delivery offered by us), immediately and at the latest within fourteen days of the day on which we receive notification of your revocation of this agreement. For this refund, we will use the same means of payment that you used for the original transaction. Unless expressly agreed otherwise with you, you will in no case be charged for this refund.
We will collect the goods. You will bear the direct cost of returning the goods, which can normally be returned by post. We shall bear the costs of returning the goods that cannot be returned normally by post due to their nature. You will only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary for testing the nature, properties and functionality of the goods.